Join Our Team

Join Our Team

Value Added Travel and Luxury Holidays logos

Who We Are?

At Value Added Travel we like to focus on customer satisfaction and we are unable to do so without our hardworking employees. As an award winning Travel Company with over 45 years in the travel industry we aim to maintain an energetic and positive environment in order for our team to sustain a friendly and optimistic approach towards customers.


Value Added Travel on trhe map

Where We Are?

Located in South Croydon, our head office has great transport links as well as being a short walk away from Croydon town centre. All vacancies will be located at this office unless stated otherwise. With a 5-10 minute walk you can find free parking nearby, however a space is not guaranteed every day. Parking permits for spaces closer to our office are available to purchase, however again, a space is not guaranteed every day.

Vibrant Team

Our team are always passionate about putting the maximum effort into their work and this never goes unrecognised. Going to great lengths to provide the best tailor-made holidays, our staff are always motivated and keen to form strong relationships with customers. With many rewards and benefits available, we aim for our employees to deliver exceptional customer service with a smile on their faces. If you think you can be a part of our fast growing team and deliver a high level of customer service, have a look at our vacancies below.

Travel

As an experienced travel agency, we understand how difficult it is to sell something without having seen it before, therefore we encourage our staff to travel to different areas throughout the years. If you love to travel, we’d love for you to share your experiences with us!

Teamwork

Enjoy

We like to ensure that all of our employees are friendly and possess a positive attitude so that we can enjoy working together and supporting each other. Employees also have the advantage of indulging in some of the tasty treats that we receive regularly from our fantastic partners.

Discover

With the trips away that we provide in reward for great efforts from our staff, this helps them discover new areas and become more enthusiastic about the products that they are selling. In some cases, staff may be required to visit exciting new places that we have recently added to our list of exotic destinations.

Why Choose Us

Although our aim is to provide great customer care, due to our eagerness to grow we also concentrate on providing great employee care. Hence our reward programs, competitive salaries, and friendly environment. As we are looking for staff who will contribute to our growth, you could develop your career in travel as part of our dynamic team at Value Added Travel.

What We're Looking For:

Reservations (Sales Advisor):

We are looking for an energetic and motivated individual who expresses a passion for travel to join our sales team. It is key to be a good listener who shows enthusiasm and dedication in this role as you will constantly be dealing with customers. You must be willing to learn no matter how much experience you have already as every day is a new experience at Value Added Travel.

Ideal requirements for this role:

  • Exceptional customer service skills
  • Good verbal and written communication skills
  • A minimum of 2 years of experience within the travel industry or a call centre
  • Ability to maintain and display a professional manner at all times
  • Confidence in conversing with customers
  • Good team worker, friendly and helpful towards other members of staff
  • Excellent punctuality
  • Flexibility

What the role will consist of:

  • Taking calls and assisting customers with bookings
  • Gaining confidence with the Value Added Travel intranet booking system
  • Providing customers with a number of quotes
  • Retrieving the best rates from suppliers
  • Chasing up customers regularly to maintain or build a good rapport
  • Keeping clients up to date about any amendments made to their booking

Benefits of the role:

  • Competitive salary + commission
  • Great discounts and treats
  • Educational trips away
  • Friendly work environment
  • Local to public transport

We also have the following roles available to apply for: Admin Assistant, Accounts Assistant, IT staff.

Apply now by emailing your CV along with a cover letter to careers@luxuryholidays.co.uk Please ensure that you include the job title of the role you would like to apply for in the subject line of the email.

Due to the high volume of applicants, we may only be able to respond to successful candidates.