Customer Testimonials 2014

Emirates Palace Abu Dhabi

Hi Yasin, I just wanted to e-mail to say thank you to you for organising our recent trip to Abu Dhabi. The Emirates Palace hotel was everything and more than we had hoped for and the Etihad flights were faultless. We were delighted with the entire holiday and both ourselves and our friends had an amazing time.

Thank you Yasin for making the whole process so effortless (for me at least !! )

- Jayne Payne

Rugby Sevens

Hi just a quick line to say thanks for all your help, our stay was excellent with all services exceeding our expectations we will certainly use you again

- Tony Mccarthy

JA Ocean View

Hi, Just to let you know many thanks everything went like clock work and we had a great time.

As i said i am very happy to write a glowing report if it was good and it was excellent service and have recommended you to others! I look forward to using your company again. Many thanks for all your help

- Sally

Al Qasr Madinat Jumeirah

OMG!! Absolutely fantastic time. The Al Qsar was out of this world. Amazing service , rooms and food. They even cleaned our sunglasses by the pool!

The Hilton Double Tree was a slightly lower standard but rooms were lovely and food was amazing. The a la carte all inclusive deal was great value and I have never been so full in my life.

- Sophie Berry

Ritz Carlton Abu Dhabi

Hello Louis, Just wanted to say had a great holiday. Ritz Carlton was everything you said it would be. Will definitely go back huge thank you for all your help.

- Isabelle Gilmour

Abu Dhabi Shangri -La

Hi Louis, Hope you are well!!!

We just wanted to let you know that we had a super time in Abu Dhabi, and that the Shangri-La hotel lived up to the expectations that you set. The management and staff were fantastic and the standard of service impeccable. Nothing was too much trouble and they made our wedding anniversary a very memorable occasion.

All the hotel facilities were super and restaurants delightful, serving a huge range of cuisine, needless to say, we were spoilt for choice. As for our room it's one of the best we have stayed in. The layout and facilities were superb and they seemed to have thought of everything to ensure optimum comfort.

So, we would both like to thank you very much for suggesting we consider the Shangri-La and hope that your future recommendations meet the standard that you have now set. Thanks again.


Sofitel The Palm Dubai

Hi Azeem, thanks for your help and recommendation for the Sofitel the Palm. We had a fab time and it was a top notch hotel. cheers.

- Santokh flora

Atlantis The Palm Dubai

Hi Chris. Just wanted to say thanks, we had a superb time, definitely a return trip. The hotel is outstanding.

- Marie Lloyd

Sofitel The Palm Dubai

Thanks bobby for the best holiday ever hotels fab just as u said they woulb be cant wait to go back to dubai booking with u was a pleasure thanks again

- David

Rixos Bab Al Bahr

Gabriella, We have returned from our holiday to Rixos Bab Al Bahr, We all had a fantastic holiday everything was perfect.

I would like to thank you and your company for arranging our trip,it was all very enjoyable and all the family enjoyed it.

- Steve

Doubletree by hilton marjan island

Dear Tony, Adam and I returned from holiday last night and I wanted to write to thank you for all of your help. I know it is easy for people to complain but few write to praise - I prefer to praise!!

The holiday was fantastic and everything we could have asked for. The transfers were seemless and totally stress free. The hotel did listen to all of your requests, we did receive a room upgrade and the ultra all inclusive (though am not sure what the differences were between the two packages!)

We also received a cake for both my birthday and our anniversary!

Everything you asked for was delivered, for which I can only thank you. We will have no hesitation to book with yourselves again and would gladly recommend your company to others. All I can say is thank you from both of us for making our holiday a really fantastic experience. The only downside was that Emirates did not live up to their reputation but that is no reflection upon yourselves obviously. We will be looking to book a trip to New York for April next year, if this is somewhere you cover, please let me know and when We are ready to book, I will gladly call you first.

Once again, thank you for everything you did for us.

- Diane and Adam

Dubai Holidays

Hi Chris, Just to let you know we have just returned from Dubai, we have all had a great holiday, the flights , hotel and transfers were all excellent.

We will certainly consider booking another holiday through your company, thanks very much for booking it for us.

- Jayne Morrell

Triple Centre Holiday

Hi Sol, The Atmosphere Maldives was a wonderful experience. The resort was very good with the staff being totally customer focused. They assisted us when Gill had her birthday on 19 September and made special arrangements to dine on the beach for our anniversary. I would most definitely recommend this resort. The Jetwing in Sri-Lanka was very good to but a different experience. Good standard hotel with excellent food and service. Palm tree Court in Dubai was superb. We dinned in a different Resturant every night. The business class flights with Emirates ticked all the boxes.

In summary, we thoroughly enjoyed our break and will recommend you and your company in the future.

Many thanks for your suggestion of hotels

- Simon S Walsh

Fairmont The Palm Dubai

Hi Gabriella, Hope you are well? We are back off our holiday now unfortunately, back to this dreary horrible weather. Anyway, just to let you know we had a lovely time overall. Our check in didn't start us off too well as we thought being in a gold room we would have express check in, but we were still waiting for a room at 1.30!! As you can imagine we were getting a bit tired and ratty by then and really just wanted a shower and lie down. I suppose the upside to it was though we got a seaview room in the end which we know was a much better view than if we'd had the original. They didn't know anything about it being a special occasion for my 50th birthday though when my husband asked, but I got a cake and some bubbly sent to the room and all the staff in the gold room were very nice to me on the evening, it was they who made our stay as they are only too willing to please. Didn't want to come home, but wouldn't actually go back to that particular hotel again.

Thank you for all your assistance in booking it for us. Look forward to speaking to you again in the future.

- Angela and John Ryan

Multi Centre - Dubai & Sri Lanka

Tony, Just to say thanks ,our holiday in Dubai & Sri Lanka was superb we enjoyed every minute, we will be in touch again as we intend to visit there again in the future, a big thanks again for all your help

- Maggie & Jim King

Couples San Souci, Jamaica

Good morning Natasha, Thank you for arranging the best holiday we have ever had!

We wondered whether you would be able to give us a price for Sept next year, possibly the 11th of Sept for two. Best price please

- Sue

Waldorf Astoria Ras Al Khaimah

Hi Natasha We arrived back from our 10 night holiday on Saturday. The hotel was everything we could have wished for, truly 5 star in all areas. The rooms were huge and beautifully appointed, the service and variety and quality of food in the restaurants was very, very good, and the pools, grounds and all public areas were maintained to a very high standard. Service by everybody, from the front desk to housekeeping and poolside attendants was exemplary, nothing was too much trouble.

Your arrangements for our stay went like clockwork, our transfers were on time each way and we were lucky enough to get an upgrade to a sea and pool view suite, wow, so many thanks for your help in putting together a very memorable and happy holiday.

Please be assured that we will have no hesitation in booking future holidays with 'VAT' and look forward to contacting you again in 2015.

- Margaret and Roger Beynon

Triple Centre - Dubai, Maldives & Sri Lanka

Hey Natasha, Hope your very well, Just writing to say thank you sooo much for organising me and my husbands honeymoon. You organised an amazing unique honeymoon for us which was perfect in every way. Each three destination gave us both the different experience we loved! I don't think I could of change anything about it because it was so perfect. I really appreciate everything you done - your customer service was really amazing. I felt very comfortable with everything you done for us and made sure we got what we wanted and was well looked after.. So, again just to say a big thank you to you for making this honeymoon perfect, It is something I will always remember.

Thank you again.Also I am now looking at a holiday with 18A and 6C for summer 2015 - could you please assist me

- Zainab Syed

Doubletree by Hilton Resort & Spa Marjan Island

Hi Joey, We have just returned from our holiday in Ras al Khaimah which you kindly arranged for us. Thank you very much for all your help in organising an amazing trip as it couldn’t have gone any better. I would highly recommend The Doubletree Hilton on Marjan Island as a beach holiday, even though there is still ongoing work it did not spoil our holiday at all as the work was done quietly and unobtrusively.

As there were five of us we hired a private taxi at the hotel to go into Dubai for one day to see the sights. Our driver, Karam, was fantastic and we would definitely recommend him. He was very informative, witty and an excellent guide who, we think, went above and beyond in trying to show us everything. I would also like to mention Cary (the senior concierge) who spent a long time helping my daughter, who wanted to go horse riding in the desert, ensuring he arranged the best ride available for her. He arranged a desert ride at the Banyan Tree Al Wadi which she thought was amazing and would highly recommend.

As a couple in our sixties we have vacationed all over the world and always used our local travel agent but you have made our first foray into the internet holiday market very easy and I will definitely recommend you and your company. We are looking forward to our next holiday and will definitely use you and your company.

Thank you again.

- Rose Mainwaring

Jordan Tour

Dear Roy, I just wanted to express my sincere thanks for the arrangements that you made for us to Jordan.

It was and amazing trip, and everything went smoothly, Your efforts to make the trip memorable were very much appreciated. The hotel gave us a very nice room, and the trips that you organised were excellent.

Please also pass our thanks on to all involved.

- Dave and Rachael Trickett

Fairmont the palm

Hi Roy, Had the best ever holiday at Fairmont the palm. Thank you for a smooth sale.

- Natalie

Rixos Bab Al Bahr

Hi Aaron, Good to hear from you. Just to let you know...Dubai was amazing! We really enjoyed ourselves! Would definitely go again! Rixos was fab too!!! I recommended you to my cousin who is looking to book his honeymoon recently, so you may get a telephone call. I once received an email with offers to Las Vegas and just wanted to be on the mailing list for any offers to the destination. It's for 2 adults, some time next year. April/may . For 5 nights probably. Just wanted to see what's available really.

- Effie

Doubletree by Hilton Resort & Spa Marjan Island

We spoke with Bobby who has been a great help during the enquiry and booking process! Were friendly and dealt with all our requirements such as my mothers not been in good health and my 21st birthday. We have now booked and looking forward to the holiday. Bobby is a credit to your company!

The quote was great value for money for what was included. Extremely happy, now booked the holiday and can't wait to get to Dubai!

- Craig Campbell

Adaaran Select Meedhupparu

Hi Chris, Many thanks for this your assistance with the booking and your level of customer service has been excellent.

- Sue Forrest

DoubleTree by Hilton Marjan Island

Sol just wanted to thank you for arranging our holiday with everything from flying with Emirates, hotel transfers and the hotel itself were all amazing! I have had a birthday to remember and will definitely be returning to Dubai and will use your company again in the future. I have recommended yourselves to lots of friends too thank you.

- Row Hunt

3 centre holiday

Just a small note to say thank you for arranging our holiday to Maldives / Sri Lanka and Dubai. We had a wonderful time and all 3 resorts were beautiful. Everything went smoothly and I will be happy to book a similar 3 centre holiday next year.

- Michelle Coates

DoubleTree by Hilton Marjan Island

I can honestly say the whole group had an amazing time. The Hotel and Staff were exceptional, I would definitely recommend this hotel and Dubai to everyone. Thank you so much you exceeded our expectations. Definitely will book with you again next year.

- S Hamilton

Rixos Bab Al Bahr

Just a quick note to say thanks for arranging our holiday, we had a fab time.

- Kelly Hawkins

Westin Dubai Mina Seyahi Beach Resort

Hi Natasha, Thank you for the excellent time we have over the last week at the Westin, everything went so smoothly.

Look forward to booking again with you in the future, Thank you once again.

- Richard and Alison

Dubai Holidays

Hi Chris, Got back last night and back to work today. had an excellent holiday and all transfers went without a hitch. All in all very good experience and would certainly look at using you again.

- Brian

Sofitel The Palm

Aaron, Hi we are at the Sofitel The Palm really enjoying our holiday great place and good range of restaurants to choose from. Junior suite is a lovely large room.

Just received an e-mail from VAT advertising a "flash" sale at the Jumeirah Zabeel Saray, Dubai and I was wondering if there was any availability around the 18th September 2014 and what the cost would be from Glasgow?

- David

Dubai Holidays

Hi Louis, Well that's us back and it was a great holiday so thank you for arranging it all.

Do you only deal with Asia, or can we book other areas through you? It my 25th wedding anniversary in April and would like to book something really nice for it, was thinking Maldives or have you any good ideas?

Again, I like a nice hotel and decent airline. Hear from you soon and thanks again.

- Brenda

Meeru Island Resort and Spa Maldives & One&Only Royal Mirage The Palace Dubai

Hi Gabriella, The honeymoon was fantastic..had a great time.

- Fawad

Dubai Holidays

Hi Gabriella, Our honeymoon was amazing!!!! Out of this world!!! From the moment we got on plane to the moment we arrived back in Manchester it was complete luxury. It was the first time we had flown with Emirates, so we really enjoyed the free drinks, meals & onboard entertainment. When we arrived at Dubai & cleared customs our Driver was already there to waiting for us and he took us straight the hotel, he was really friendly and pointing out all the local landmarks and local information we needed to know along with great ideas of places for us to visit.

Our room was absolutely breath taking, I didn’t want to leave. The baths are huge and all the facilities in the room were to a very high standard, very clean and we loved the turn down service too. We were treated like royalty by all members of staff, we were made to feel that nothing was too much trouble.

Martin is a very fussy eater so we were very happy when we realised that we were able to eat in the all the Jumeirah hotel restaurants as part of our half board. We would highly recommend the Toscana Italian and Dhow & Anchor British Pub restaurants.

I cannot praise the hotel & staff enough, If it hadn’t been for the children being at home I would have stayed there!! We were thrilled that we had all that at the fantastic price you gave us.

We loved it that much we want to go again next year with the children

Thank you so much for arranging our Honeymoon, it was simply perfect.

- Tobi Sixsmith

Atlantis The Palm Dubai

Hi Natasha,We have such an amazing time in Dubai.Thank you so much for sorting it all out for us.

- Jay

Abu Dhabi Holidays

Hi Louis.Hope all is well with you.We had a lovely time in Abudhabi.The hotel is fabulous, in a great location with fantastic food and service.Rooms are top dollar all with great views of the sea and city.Flight was excellent and would highly recommend Ethiad over Virgins Business class product.The lounge at Dublin was super and the crew were really top class calling you by name and just offering that personal touch which I think Virgin fall down on.

- Anne

Jumeirah Zabeel Saray

Hi Natasha, We had a wonderful holiday last week in Dubai, even though it was extremely hot!!!!! The hotel was amazing and the staff could not do enough for you. We had fantastic food at the different restaurants and they even brought us a cake for Priya’s birthday. It was just a shame that we did not get to use the beach as much as we would have liked but will definitely go back to Dubai when its much cooler!!!

Thank you for all your work and looking forward to booking our next holiday with you.

- Dharmini Chikhliwala

Atlantis The Palm Dubai

Good afternoon Joey, I want to say a to you A big Thank you for sorting our holiday out for Dubai which took place in May, We all had a fantastic time.

Looking forward to booking my next holiday with you.

- Elsie Dwyer

Atlantis The Palm Dubai

Hi Joey,Sorry for the delay, I just wanted to take the time to thank you for arranging our fantastic holiday to The Atlantis.

The hotel was even better than I imagined! The Imperial Club was a lovely added extra and the half board food option was definitely well worth the money. Every restaurant was amazing and I was surprised at the extensive list of restaurants we could eat at.

Atlantis was obviously more expensive than the other hotels we looked at, but with the half board and imperial club included I think we actually saved money rather than having to pay to eat out every day.

Thanks again, I'll definitely be in touch for my next trip to Dubai

- Gemma

Jordan Trip

Hi Imran, Just a quick note from Clare and I to say thanks, we had a great time and the trips went really well. We had a driver/escort for the week, which we weren’t expecting but were eternally grateful for!

We would like to look at another trip soon, for April/May time next year as we have some time in Cyprus already booked this summer.

We really enjoyed the Evason/Six Senses brand, so were looking briefly at their places in Thailand (Yao Noi) or Vietnam (Con Dao or Ana Mandara). We also really liked the look of the Anampulo place featured on your website.

Can we ask you to put a few options together for us?!

- Anthony

Waldorf Astoria Dubai Palm Jumeirah

'Hi Joey, It's Jennifer. We are having an amazing time in the Waldorf! Great suggestion so thank you!'

- Jennifer

Atlantis the Palm Dubai

Hi Aaron, Just writing to advise we have just come back from a totally awesome holiday in Dubai staying at The Atlantis the Palm, and can’t wait to go again, the 7 nights was just too short! I will keep checking your website but please do email me if any really good offers come up for the summer which include Imperial Club benefits as this was totally worth it.

- Howard, Sue

Doubletree by Hilton Resort & Spa Marjan Island

Hi azeem, We are just back from the double tree dubai . It was absolutely wonderful. Thank you for the recommendation. We want to go back again either for Easter or December. Can you keep me informed of any offers. We met a couple in the hotel who use your travel company and agreed how good you are. We will book again and recommend you.THANK YOU.

- Jayne Bridge

Atlantis the Palm Dubai

Hello Gabrielle, Just to let you know we had a fantastic time in Dubai. The flights were good, our transfer reps were waiting for us and the hotel was just what we expected it to be - brilliant. The upgrade to Imperial Club was well worth it too. Everything perfect, so would recommend to others.

I will remember about the discount for future bookings.

- Ann Caswell

Atlantis the Palm Dubai

Hello Azeem, Just to let you know that our recent 5 day holiday to Atlantis, Dubai was fantastic.

Would you therefore please look at getting me a similar price for 7 nights instead of 5 in February 2014 at the same resort?

Many thanks

- Gary A Firth

Multicentre Holidays

Hi Roy, Not had a chance to thank you for your help in sorting out our recent holiday to Dubai and Maldives . it was superb . Couldn't fault it . Thanks

My son and his girlfriend are now looking for a 10 day (ish) AI trip to Cancun, and I was wondering if you had any specials on ? They are looking to go in 1st 2 weeks of July, before school summer hols start. Please let me know if you can come up with anything.

And once again thanks for your help last time

- Steve Frier

Holiday to Abu Dhabi

Dear Azeem, I thought I would get back in touch with you to thank you for arranging our holiday to Abu Dhabi. We thoroughly enjoyed it and would like you to put us on your e-mailing list for future offers of a similar nature.

The hotel was excellent and we considered it very good value for money. Thank you once again.

- Ian and Kay Hardy

The Marina View hotel

Hello Azeem, Hope all is well with you. What a great time we had, Dubai is just magic, the Marina View hotel and the food provided was just wonderful - thank you!!

- Ami Roberts

Le Royal Meridien Beach Resort& Spa

Hi Sol, I just wanted to say thank you for arranging our hotel in Dubai, as you informed the hotel was pretty special, we loved it and also Dubai itself.

They also made a fuss if us for our special birthdays. We returned to the room one day to find champagne, beautiful bouquet of flowers and chocolate cake left for us.

Hopefully we can return there some time in the near future.

- Karen & Michael Houghton

Doubletree by Hilton Ras Al Khaimah

hi joey, we are actually away now on a holiday we booked through you. i was going to email you to thank you as we are having an amazing time - you recommended we stay at the doubletree by Hilton in RAK with my two kids and it is perfect. the staff are amazing and the hotel is awesome.

thank you so much for helping make this a fabulous holiday

- Becca

Dubai Holidays

Dear Azeem, I just wanted to drop you a note to thank you for all your help with our holiday. We had a lovely time and most of all we had a lovely room at the hotel. It was of a very good standard & overlooked the sea.

I would definitely use your company again when booking a holiday.

- Jane

Rixos Bab Al Bhar

We have recently returned from 8 nights holiday at Rixos Bab Al Bahr. As you approach the grand entrance of the hotel you are met by friendly courteous staff ( especially Patrick! ) who went out of his way to meet with any request we had.

Once in the hotel we were checked in quickly and efficiently and were offered drinks and traditional sweets. Our luggage was taken to our room ( a family room as we were travelling with our daughters aged 12 and 8) these met with our expectations being spacious and clean. Plenty of wardrobe space. The housekeeping were friendly and it was good to have a turn back service in the evening.

The hotel had only just opened so not all restaurants were up and running but the ones that were open were exceptional. I would like to mention that Dora the Italian restaurant manager was very professional and my kids loved her! She knows exactly how she wants her restaurant run and I,m sure it will be a success. She went out of her way to meet our requests even coming to say goodbye in reception on the day of our departure.

The kids loved teens republic with the staff being full of energy and enthusiasm. We also visited the local water park called Iceland which is only about a 10min drive away which was fantastic on par with wild wadi and the Atlantis but without the crowds!

The pools were exceptionally warm and inviting, the sun beds comfortable and the staff always on hand to order drinks and food.

Plenty of sun beds on the beach. We loved the pods at the sea&see bar where you could enjoy a cocktail or soft drink and chill.

The spa was incredible as was the gym and exercise classes they offered to guests all inclusive. Overall the staff were a credit to the hotel and although there were a few teething problems as you expect with openings of new hotels these were sorted quickly and efficiently and always with a smile. This hotel is a great place to visit with the family, there is always something to do, or for guests that are looking for something a little different from the run of the mill Dubai hotels to which we have visited many over the years. Great value for money and only 45 minutes from Dubai Airport.

We booked our holiday through Matt at Value Added Travel who we have used for a number of years now and will continue to do so as they never fail to disappoint our needs. They are very knowledgeable on the resorts normally having visited many themselves which is a great help as they always have the answers to any questions you may have.

Stayed February 2014, travelled with family

- Jason C C

Rixos Bab Al Bhar

Hi Aaron thanks for the recommendation for the rixos bab al bhar. We had a great time and it was perfect for our little girl. The hotel has only been open for 2 months but good rooms and restaurants and the entertainment / staff were top draw. Cheers

- Santokh

Sifawy Boutique Hotel Oman

Hi Aaron, Just to let you know, I had a great holiday in muscat. The Sifawy hotel was excellent, however it was very far from the centre of Muscat and the taxis were expensive. The positive points are that the sifawy hotel has a very quiet private beach, and some days I had it all to myself. The service from the staff was excellent, and the room was extremely clean with a superb modern bathroom. I would stay there again for the peace and quiet.

Thanks for organising my trip.

- Balqees Bi

Atlantis The Palm Dubai

Morning Aaron, Just wanted to drop you a note to say a huge thanks for all your help with our recent trip to Dubai. We had a fantastic time and the Atlantis hotel was out of this world! The kids are already asking when we can go back again!

If you do have any future offers around the Feb and Oct school half terms then please do let me know as I would also like to head back there!

- Graham Lyden

Khalidiya Palace Abu Dhabi

Dear Sol, Just writing to thank you for arranging a great holiday for us that exceeded all expectations. Everything was arranged perfectly and as promised. Although there was one unexpected but very pleasant surprise which was the free internet in our room requested by you which I wasn't expecting at all and was very appreciated by our kids.

The hotel room was perfect for our family of 5, very spacious and came with a kitchenette!! And a very handy washing machine.

The breakfast buffet was brilliant and hotel staff very helpful. The hotel generally has a very friendly atmosphere and very welcoming even with our 3 unruly boys. So thank you again and we will definitely be contacting you again when it's time to book another holiday.

- Raheel Latif

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