Customer Testimonials 2010

Hilton Ras Al Khaimah

Hi Christine, Just a quick note to say thank you for arranging our Dubai/RAK holiday we really had a good time and I am sorry if I was a pain. I have passed on your details to a friend of mine as they are looking at the same holiday and I would have no hesitation in using you again if/when we decide to return!

- Karen

One&Only Dubai

Hi Ian, Just returned from the One&Only. Everything and all arrangements superb, with the Gold Club being excellent. Trouble is you've now set the standard we will expect from you every year, in a fantastic deal.

- David & Margaret Ward

Hilton Ras Al Khaimah Resort & Spa

Hi George, Once again I would like to thank you for your service it goes beyond any travel agent we have ever dealt with!

- Aisling O'Reilly

Hilton Ras Al Khaimah Resort & Spa

Hi George, Just to let you know that I had a wonderful holiday in the Hilton Beach Resort. The setting, location and my room were all superb. In fact the eight of us had the best time ever.

- Hilton Ras Al Khaimah Resort & Spa

Abu Dhabi Holidays

We just got back from Abu Dhabi and wanted to say a big thank you for all your brilliant organization and help.

We have been really impressed with Value Added Travel and especially the service you provided for us. The hotels we stayed in were marvelous; especially the Danat Jebel resort and everything went really smoothly. Etihad airlines were fantastic too; we had a really nice time and will recommend you to our friends and come to you again in the future

Happy New Year !

- Chris, Clive, Callum and Jack Wilkinson

Emirates Palace, Abu Dhabi

Hi George, Just to let you know we had the most WONDERFUL holiday at the Emirates Palace. Trouble is we are now thoroughly spoiled for anywhere else!! Many thanks for all your help in organising the holiday.

- Virginia Sommerfeld and family

Le Royal Meridien, Abu Dhabi

Hi George, I just wanted to write and thank you for organising a wonderful trip to Abu Dhabi for Sharon and I. Everything ran like clockwork, and the hotel was fantastic - couldn't have been any better!

We will definitely contact you for our 2011 holidays, and will advise all of our friends to do likewise. Again, many thanks and have a happy Christmas and a wonderful New Year.

- Rob

Dubai Holidays

We have just returned from a lovely holiday staying with you again – thank you so much for your hospitality and excellent service, as always.

It was very sad that Shaikh Saqr passed away while we were with you and, coupled with the tragedies in Indonesia, some members of staff seemed very upset. We do hope that none of their relatives were affected and we hope that Shaikh Saud does as much for RAK and the people as his father did.

Thank you once again for making our holiday special, our first with our new Granddaughter. We look forward to seeing you all again soon.

Also, please send our good wishes to Bernard and Guru as we didn’t get the opportunity to say goodbye properly

- Paul, Deanna and Nathan Brown-Wood

Fujairah Rotana Resort & Spa

Dear Michelle, Just a short note to say thanks for everything you did for us, the hotel was fantastic. My wife and I really enjoyed the break and found it relaxing following the hectic time of the wedding. Once again, thank you.

We will use your company again and will recommend it to others

- Neale Clark

Beau Rivage, Mauritius

Hello Sonia, We had a great holiday. I would strongly recommend the resort for families as there is a lot for everybody (adults and kids of various age). The rooms are spacious and the staff very welcoming. Thank you for your assistance

- Sophie

Westin Dubai Mina Seyahi Beach Resort

Hi Sonia, How are you? We got back yesterday afternoon. Very tired! Had a fantastic time thx. Hotel was great. It was quite busy last week. Then I think a lot of the kids went back to school at the weekend, so Mon and Tues was pretty quiet around the pool.

The room was great, perfect size for us. Housekeeping was very efficient there, with the baby sitting etc. The kids really liked the ladies that looked after them. I had a facial in the spa there, which was really relaxing. There is a great bar in the hotel, which got really busy and played good music. We went for Friday Brunch at The Al Qasr with Steve's friend and wife, which was amazing!!!!! Will def be going back to brunch there, next time we are over. We got the bulk head seats, many thx for that. But still poor Steve had Elsa on his lap for most of the flight, there and back, so next yr will be easier as she will have her own seat. The Blue Orange restaurant where we ate for the half board dinner and sometime for breakfast was fantastic! The choice of food was great, and Grace is a fussy eater. But there was something for everyone. The staffs were great. The Exec Club room was ok, i had breakfast in there a few times, but there wasn’t too much for kids to eat. i.e. no cereals etc. just porridge and the atmosphere in there was a little 'stuffy'.

I think I personally prefer the Ritz Carlton, Al Qasr and One & Only, but generally we love Dubai so much and have never had a bad time anywhere there.

Thanks so much for all your hard work

- Sophie Evans

Ras Al Khaimah Holidays

Good evening, we have just returned from a lovely holiday staying with you again – thank you so much for your hospitality and excellent service, as always.

It was very sad that Shaikh Saqr passed away while we were with you and, coupled with the tragedies in Indonesia, some members of staff seemed very upset. We do hope that none of their relatives were affected and we hope that Shaikh Saud does as much for RAK and the people as his father did. I apologies that I was unable to produce the voucher for our rooms (409 and 410) but I have attached what I was sent in March. I hope this is sufficient. If not, perhaps you would be kind enough to contact our agent at Value Added Travel (who I have copied into this email) and I am sure he will be able to address the issue.

Thank you once again for making our holiday special, our first with our new Granddaughter. We look forward to seeing you all again soon.

Also, please send our good wishes to Bernard and Guru as we didn’t get the opportunity to say goodbye properly.

- Paul, Deanna and Nathan Brown-Wood

Le Méridien Al Aqah Beach Resort

HI Sonia, So sorry I meant to email you on Monday and got carried away with hundreds of work emails!!

We had a superb time, thank you, -I have put a comment on trip advisor! It was excellent, the staff were brilliant, food beautiful, they were very generous to Adam on his birthday, a cocktail (for us both) dessert in the steak bar, a lovely rose petal decorated bed and a card from our room boy and 2 glasses of champagne in the morning for us to enjoy before brekkie, how fab!

I thought they paid a lot of attention to detail, what a pleasure it was, the only thing is that they restrict the all inclusive drinks to the pool bar and the “canteen” (main restaurant- which incidentally I thought was run excellently, probably the second best food we have had on hols), so a tad disappointing but certainly didn’t spoil the hols.

We enjoy going to new places but would have no hesitation on returning or to recommend this to others. We’re looking at Kenya, perhaps a safari and a beach break for 2011? When is the best time to go so it’s not too hot there and a good time to see the animals at their best?

- Tracey Schoales

Hilton Ras al Khaimah Resort & Spa

Dear George, Just letting you know what a fabulous week we had at the Resort and Spa Ras Al Kaimah. The villa was in the perfect location right next to the pool and beach. Very relaxing atmosphere and the food was perfect.

Many thanks for organising it for us I am recommending you and the resort to my friends

- Sylvia Benn

Amwaj Rotana Jumeirah Beach, Dubai

Good morning Michelle, have now returned from our holiday in Dubai to a cold, wet UK. The hotel was fantastic as you had advised, and the location was ideal; being located at the end of the walk. I left a letter for Mr. Omar on our departure thanking him and all staff for a fabulous holiday, and sending him your regards. I have also received an email from Mr. Omar asking for our feedback to which I have replied with excellent reviews and also congratulating the service of certain individuals in the horizon restaurant. Although the hotel did not have its own private beach it did not proturb as we only spent 3 days at the poolside...the other days visiting malls/Burj Kalifa/souks/Dubai creek etc. it is indeed a hugh city with many attributes...but Christine and i most enjoyed the sights rather than a beach holiday. Glad you advised the half board basis and the standard of cuisine even surpassed that of royal Caribbean/princess cruises. Alcohol was indeed expensive as we already knew...but what the heck we were on holiday. Only problem we have is where to go next year...will phone yourself this afternoon for a thanks for your superb service...will definitely be booking next year with Value Added Travel...only question to where?

- Ian Gaston

Multi Centre Holiday - Heritage Awali, Mauritius and Atlantis the Palm, Dubai

We had a great time!!!!!!!!! Mauritius was the best – hotel staffs were brilliant, great food and drink. Dubai was O.K but in comparison to Mauritius was not as enjoyable. The hotel was great, but the food was not the best and the alcohol was very expensive. A380 Business Class was unreal and felt very special. Michelle, you were brilliant and are a credit to your company. I would defiantly use Value Added Travel again and hope to do so in the near future!

- Nick

Holidays to Ras Al Khaimah

Dear George, My wife and I have recently returned from our holiday in Ras Al Khaimah, which you very efficiently arranged for us. We had a wonderful time and thoroughly enjoyed every minute of it. This we feel was largely due to the fact that everything you arranged for us went like clockwork, causing us no worries or concerns whatsoever.

Please accept our heartfelt gratitude. I look forward to you arranging holidays for us in the (hopefully) not too distant future. Many thanks

- Malcolm Slee

Jumeirah Beach Hotel, Dubai

Family verdict on the trip 10/10. Probably our best family trip ever. Everything was well organised and excellent service. I can't think of any problems. Great value for money. If 'we' get a similar deal next year 'we' are likely to go again. Very happy with your service and would like to book future trips with you if you can offer the same level of service and value for money.

- Stephen Martin

Jumeirah Beach Hotel, Dubai

We all had a fantastic time in Dubai and are already planning the next trip next year! The flight, transfer and hotel were all fabulous, but we will maybe try and fly into Dubai next time. We are already recommending you to our friends and hope to deal with you again in the not too distant future.

Thanks again for all your help with our holiday

- Colin Sharp and family

Hilton Ras al Khaimah Resort & Spa

We had a wonderful time. This was the 4th time we have been to The Hilton Beach Resort & Spa with Value Added Travel so we knew what to expect and it didn't disappoint. The flights were excellent as were the transfers. As it was our 45th wedding anniversary we were upgraded to a beach front junior suite which was superb. The staffs are all very friendly and helpful and some of them remembered us. The food was very good as usual.

The fact that this was our 4th visit shows how highly we rate this resort and Value Added Travels service. Should we decide to make a 5th visit we will be in touch.

Thanks for your help with our booking.

- Lynne, Peter Cherry and Andy

Le Royal Meridien Beach Resort&Spa, Dubai

We have returned from a fantastic holiday in Dubai that we booked with you. The hotel was amazing, we even had a complimentary upgrade to a 2 bedroom suite. We would like to thank you for the very professional service that you provided when booking our holiday, everything went very smoothly. While we were away my boyfriend proposed to me, we had such a great time that we may go back to Le Royal Meridien for our honeymoon!

We have decided to get married in Las Vegas June 2011 and due to the excellent service that you provided for our last holiday, we wondered if your company also delt with group bookings to the USA? We're not looking to book just yet as we haven't decided on a wedding chapel, but as we're starting to plan ideas we wondered whether in a few months time you would be able to supply a quote for our arrangements. We would be looking to book for approx 18-20 people to Las Vegas (possibly the Bellagio Hotel for 8 nights) and then a honeymoon in Dubai or a Dubai twin centre holiday for 2. I look forward to hearing from you.

- Charlotte

Atlantis The Palm, Dubai

Hi George, We are back from Dubai the holiday you arranged for us, We just wanted to thank you for a wonderful holiday, trouble free and ran like clockwork, we will certainly be watching your website for more holidays if this one is anything to go on its going to be fabulous.

- Andy Wilkins

Jumeirah Beach Hotel, Dubai

Hi just returned from an amazing holiday booked through you to the Jumeirah Beach Hotel Dubai. Would you please inform me of any offers in February time flying from Humberside for two adults. Thanks for your excellent service yet again

- Jayne Gary Shani Fytche

Jumeirah Beach Hotel, Dubai

We have just returned from our fantastic week in the Jumeirah Beach Hotel in Dubai booked through you. I would just like to say thank you for the excellent service you provided. We had no hitches at all and thoroughly enjoyed our second trip to Dubai organised through you. Thank you once again it was an amazing holiday.

- Jayne Gary & Shani Fytche

Fujairah Rotana Resort & Spa

Just back from the Rotana Fujairah and had a fantastic time. Your recommendation was first class and we thoroughly enjoyed our holiday. Many thanks for your patience and help and will be back next year

- John Moloney

Hilton Ras Al Khaimah

We had a great time thanks despite the heat! I've been very impressed with the service you and value added travel have provided and will certainly look at booking travel with you in the future.

- Matthew Finn

Holiday to Dubai

I just wanted to say a big thank you for sorting our holiday to Dubai/Abu Dhabi; the whole family had a brilliant time! In fact my husband and I enjoyed the one and only residence and spa so much we are looking at the possibility of going again In October! I have seen that the free half board offer is on then and I was wondering if you could price up the following when you have chance. Departing either 22nd or 23rd oct from Birmingham on the evening flight. 2 persons for 7 nights.

- Lucy worthington

Holiday in Sri Lanka

Hi Christine, Back to the real world, I would like to take this opportunity to thank you for your time and patience in booking our summer break, your recommendation to visit Sri Lanka was first Class, we had a fantastic time whilst we were there and the people were so friendly.

The hotel was excellent and we would recommend it to anyone wanting to visit, maybe a warning about the driving should be given...they are all crazy!!!

Thanks again and we will keep in touch.

- Andy

Holiday in Dubai

We have just arrived back from a fantastic holiday in Dubai which we booked through yourselves with Michelle.

We are writing to inform you of how impressed with were with the co-operation and help we received from Michelle and I have to say she went out of her way to help with our many insecurities and enquiries which she dealt with promptly and efficiently.

We wanted to say what a lovely friendly lady Michelle is and we feel she is a complete asset to your company and we would not hesitate to book with yourselves through Michelle again for our next holiday.

- Mark & Fleur Robinson, Darren & Julia Fuller

Fujairah Rotana Resort

Hi Michelle, Further to our recent holiday in Dubai, I am writing to thank you once again for all your time and help in sorting out the accommodation whilst we were stranded due to the "volcanic ash" delay. We were extremely impressed with the speedy and efficient manner in which you handled our reservations - we appreciate the extra time you took to get us our extended stay when requested. We were also delighted with the way you handled our concerns over the accommodation in Fujairah or Main Dubai.

Once again, may I thank you for the calm and courteous manner with which you dealt with our many requests - buying a holiday over the internet is always a leap of faith, more so when you have no relationship with the holiday company selling the holiday, but your help and understanding made the whole process as painless as possible and Wendy, Olivia & I were absolutely delighted with the whole package and would certainly recommend you to others (and use you again).

- Colin, Wendy & Olivia Sattar

Olhuveli Beach & Spa Resort, Maldives

Dear Michelle, We had a wonderful holiday in the Maldives and many thanks for organizing our trip. The resort was perfect in every way and can’t think of any aspect of our holiday which could have been better. Fortunately we got back before the volcanic ash! Hope it has not been too stressful for you and your colleagues. We will be in touch when we start to think of a future holiday.

- Christine

Jumeirah Beach Hotel, Dubai

George, Thanks you so much for booking us into the Jumeirah Beach Hotel Dubai. We had a fantastic holiday, the accommodation vouchers worked really well and we could use them in lots of the restaurants in other hotels in the Resort. Looking forward to booking with you in the future, thanks for a job well done.

- Kathleen Gibson/Donnelly

Atlantis The Palm, Dubai

Bobby, just to say we had a great holiday in Dubai. Thank you for all your help. Won’t be going anywhere for a while but when Ramadan specials are being advertised for Atlantis will you let me know. Half board and kids club required.

- Darat

Oasis Beach Tower Dubai

Hi Christine, It was a very lovely holiday we enjoyed it so much. Everyone was so friendly and hospitable. The apartment was excellent. The flight was great as well, Qatar Airlines are very good, hopefully they have flights to Canada soon haha.

Thank you so much for all your work on getting things arranged for us.

- Jordan Linfitt

Movenpick Hotel Jumeirah Beach

we had wonderful break. Hotel was superb, well located on Jumeirah beach.

- Ashok

Hilton Ras Al Khaimah Hotel

Apologies for the delay in writing but have had computer trouble. We really enjoyed our holiday and surprise surprise Jan from Cardiff was there!

Everything went well, delighted with the arrangements and will be contacting you again in the autumn to arrange another visit.

- Peter Robinson

Marriott Dubai Harbour Hotel & Suites

Had to let you know what a wonderful holiday we had in Dubai. Flights and transfers were great. Marriott Hotel was fabulous the suite was enormous and wonderful for the children rather than being cramped in one room. Staff couldn't do enough for us.

Luckily I printed off your email saying we could use beach and facilities at Royal Meridian as they said this deal had finished as the hotel had been taken over by Marriott. But when I showed them your email it was fine and we went every day in transport provided by the hotel. Fabulous as we got to meet John Terry there and my 11 yr old son had a game of football with him!!

Thank you so much for organising our holiday

- Sue

Hilton Ras Al Khaimah Hotel

We have just returned from the best holiday ever, booked through We stayed at Hilton Ras Al Khaimah. The flights, transfers, hotel and shuttles went like clockwork. We will certainly recommend Value Added Travel to our friends and relatives and are already looking at your website for our next holiday.

- John Keelson

One&Only Royal Mirage, Dubai

Hi Ian, Just thought I would let you know that we thoroughly enjoyed our trip to Dubai that you organised for us. All your arrangements worked well and the Hotel was superb. Thank you for all your help. We will certainly call you if we decide to go again next year.

Not sure about Emirates business class though. They were OK on the way out but not as good coming back. However, Gatwick is handy for us.

- David Ward

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